Home Pharmacovigilance
Need more information about our medicines, indications, dosage, or medical use? Our Medical Information team is available to support healthcare professionals and patients.
If you experienced a side effect, medication error, or product quality issue, please report it as soon as possible.
Access safety-related documents and guidance for healthcare professionals and patients.
Pharmacovigilance is the science and activities related to the detection, assessment, understanding, and prevention of adverse effects or any other medicine-related problems.
Every report helps improve patient safety and supports the safe use of medicines.
Pharmacovigilance (PV) is the science and activities related to the detection, assessment, understanding, and prevention of adverse effects or any other medicine-related problems. It helps ensure that medicines continue to have a positive benefit-risk balance throughout their lifecycle.
An Adverse Drug Reaction (ADR) is an unintended and harmful response to a medicine when it is used at normal doses for prevention, diagnosis, or treatment. If you suspect an ADR, we encourage you to report it to help improve patient safety.
Anyone can report a suspected adverse event or product quality concern, including patients, caregivers, healthcare professionals (physicians, pharmacists, nurses), distributors, and other medical personnel.
Every report is valuable, even if you are unsure whether the medicine caused the event.
Your privacy is important to us. All information submitted through the Pharmacovigilance reporting system is handled confidentially and used solely for the purpose of monitoring the safety of our products. Personal data is processed in accordance with applicable data protection and privacy regulations.
Our Pharmacovigilance team reviews the information, and you may be contacted if additional details are needed. The report is then evaluated and documented in our safety database.
If required, the information is shared with the relevant health authorities in accordance with regulatory requirements. Your report contributes to the ongoing monitoring and safe use of our medicines.
